Cancellation Policy

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Published

February 25, 2025

Update

February 25, 2025

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Cancellation:  Most fulfillment agreements with AO2 may be terminated by one or more of the following:

  1. Termination by Notice. Either Party may terminate this Agreement by providing written notice of non-renewal to the other Party at least thirty (30) days prior to the commencement date of the next payment cycle.
  2. Opportunity to Cure Breach of Material Term. In the event that either Party (the “Notifying Party”) believes that the other Party (the “Responding Party”) is in violation of a material term of this Agreement, the Responding Party shall have thirty (30) days from receipt of written notice from the Notifying Party to cure any defect in performance. Upon initiating the thirty (30) day cure period, the Parties shall mutually agree in good faith to an objective standard by which to measure whether the performance has been cured prior to the end of the thirty (30) day cure period. If, at the end of the thirty (30) day cure period, the objective measurements have not been met, then the Notifying Party may terminate further performance under this Agreement.